Certifications
My Learning Journey
Academic
M.A. English Literature (British, American and Commonwealth)
Manasa Gangotri, University of Mysore · 1999–2000
Product Management
PM Fellowship
In Progress
Research & UX
UX Content Research and Testing
UX Content Collective · September 2025
Systems Thinking for UX Content
UX Content Collective · May 2025
Remote User Testing with UserTesting.com
LinkedIn Learning · December 2024
User Experience Basics
SAP · August 2016
ZDIPCA People-Centric Approach
SAP · August 2015
Technical Communication & Marketing
Content Marketing and Strategy
Skill Arbitrage · September 2025
Fundamentals of Digital Marketing
Google Digital Garage · September 2020
Credential ID: MCN 6JR74A
Ixiasoft DITA CMS — Information Architecture
SAP · March 2017
Ixiasoft DITA CMS — Training for Doc Leads
SAP · November 2015
Instructional Design
2010
Technical Writing
2008
Coaching & Leadership
Certified Women’s Empowerment Coach
Symbiosis Coaching USA · Dec 2024
Certified Empowerment Coach
Certified Coaches Alliance and Symbiosis Coaching USA · 2023
Certified Performance Coach
Symbiosis Coaching USA · Dec 2024
Certified Change Management Coach
Symbiosis Coaching USA · 2024
Certified Emotional Intelligence Coach
Symbiosis Coaching USA · 2024
Certified Organisational Development Coach
Symbiosis Coaching USA · 2022
Certified International Life Coach
Symbiosis Coaching USA & Certified Coaches Alliances · 2023
Certified Solution Focused Coach
Erickson Coaching International · December 2017
Credential ID: ECIC -0121531
Coaching Competencies for Leaders
Erickson Coaching International · 2020
Transforming Teams
Coaches Rising · May–June 2024
Become a Manager
LinkedIn Learning · January 2019
Search Inside Yourself: Personal and Professional Development
SAP · December 2017
Training & Facilitation
Soft Skills (SS101x)
Indian Institute of Technology Bombay · August–November 2021
TEFL/TESOL — 220 Hours
Certified International TEFL & TESOL trainer · 2020
How to Teach in the Virtual Live Classroom
SAP · June 2018